Eric Agius
Eric Agius is the Founder and Principal Partner at Find Perfect Balance. Find Perfect Balance is a leadership development company focused and passionate about guiding leaders to doing the best work of their lives. Eric is utilizing his nearly 30 years of experience as an innovative leader in transforming large complex organizations to help unlock the potential of leaders and teams. Through senior leadership roles at large multinational companies such as Nike, LG, Carter’s and Rogers, he dedicates his leadership acumen, keen business insights and strong operational experience to the clients Find Perfect Balance is fortunate to serve.
Beginning his career in 1995 at Nike, he was promoted in 2000 to President and General Manager (GM) of Nike Chile. His mandate was to transform the business operations and deepen the brand with consumers, focusing on driving market share in key growth categories in both Chile and Bolivia. Succeeding Nike Chile, Eric spent over six years as President and GM of Nike Canada, managing all business and brand functions with full P&L ownership, in Canada. He led Nike Canada in delivering strong revenue and margin growth and category expansion, while continuing to lead the industry.
In 2009, after a long and rewarding career at Nike, Eric joined LG Canada. As Chief Executive Officer and President, he applied his expertise in a new industry, driving significant market share and profit growth across multiple categories. His leadership resulted in strong profitable growth across the B2B, Appliance and Entertainment product categories.
In 2013, Eric became General Manager and Senior Vice-President of Carter’s Canada. In his time at Carter’s, Eric brought the company to a leading market share position in children’s apparel. Under his direction, Carter’s aggressively expanded their retail footprint, developed the online channel and delivered strong brand affinity with consumers across the country.
Eric was most recently the Chief Customer Officer for Rogers Communications, until April 2022. He was responsible for shaping a unified customer experience across all channels, creating a best-in-class customer experience, and leading Customer Care, the largest frontline organization. Eric headed the teams that oversaw consumer and small business customers for Rogers, Fido, chatr and Cityfone, as well as the Billing Experience and Credit Operations. Eric began his career at Rogers in 2016, as Senior Vice-President of Consumer Channels.
Currently serving on the Ontario Tech University Board of Governors, Eric has worked closely with various charitable and non-profit organizations close to his heart. He has sat on the Board of Directors for Covenant House, the Ontario Science Centre and The Raptors Foundation. Originally from Toronto, Eric holds a Bachelor of Arts from McMaster University in Hamilton.